Freshmail Review

Freshmail Review

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9/10 (Expert Score)
Product is rated as #6 in category Email marketing service
Ease of Use
Customer Support
  • Free trial version
  • Artist-designed templates
  • Google Analytics integration
  • 24/7 customer support
  • No Free Version
  • No Autosave
  • Expensive Plans

Freshmail is an email marketing service provider used to create, test, send and optimize email campaigns to subscribers. Directing email messages to your subscriber is done effectively and competently. With the help of email marketing software like Freshmail, marketing coverage spans not just on a limited territory but across the globe. Customers can manage and monitor their email campaigns with the capabilities of Freshmail.

The products and services are introduced to the subscribers using Freshmail’s exclusive email and newsletters templates. Marketing has never been easy and quick with Freshmail’s automation format that keeps customers almost hands-off in all activities from preparing your email to tracking them online.

Freshmail’s integration system has tapped third-party programs and software to deliver the best usage of the email services. It is one of the most affordable emailing tools out there with choices from unlimited emails to pay-as-you-go plans. Marketers and business has the option to take only what applies to them.

Freshmail features

The after-sale services are well equipped with service agents and customer support is installed on various social platforms ready to provide a solution to all your inquiries and technical problems. FreshMail does not store its data in a physical hard drive. It uses a cloud-based platform that allows the subscriber access anywhere he or she may be.

FreshMail Pricing

There nothing more attractive to a customer than the price of the product. Freshmail offers an option to its subscribers on how they well optimized their email campaigns and at the same time not to bury their subscribers with the weight of the plan. The table below shows the subscription plans that are not only cost-effective it also allows you to maximize your earning potential.

Emails per Month Unlimited Pay as you go
No. of Subscribers Monthly Cost   Emails per Month Monthly Cost
Monthly 000 – 1000 $13 10,000 emails $ 105
1001 – 2500 $23 25,000 emails $ 237
2001 – 5,000 $46 50,000 emails $ 447
5,001 – 10,000 $68 100,000 emails $ 579
10,001 – 25,000 $145 150,000 emails $ 658
25,001-50,000 $249 250,000 emails $ 973
50,001-75,000 $341 500,000 emails $ 1,579
75,001 – 100,000 $439 1,000,000 emails $ 2,368
Annual Save 15% for 12 months recurring If you are not sending emails, you are not paying
Save 6% for 6 months recurring

Freshmail has two subscription plan options, one for unlimited mails and the other for pay-as-you-go. It is very convenient in a way that start-up e-commerce businesses and newbie marketers who are not yet sending large data or frequent emails to numerous subscribers have an alternative plan that is more suitable to their economic standing.

Both plans are equal in benefits. There no one greater than the other in terms of functionality and applicability. They only differ as to the way they are being charged. With unlimited emails, a monthly fee is based on the number of subscribers in your database while pay-as-you-go is based on the number of emails sent regardless of the number of subscribers. Covered under Unlimited emails are an option for annual payments where the fee is hugely discounted depending on the number of recurring months. Subscribers and prospective clients alike are not limited in subscribing to Freshmail. Pricing is equally distributed and very reasonable.

Freshmail Features


In Freshmail, there is value for your money. Presenting Freshmail key features:

Stunning and Effective Email Templates

Freshmail has a collection of relevant and stunning emails and newsletters templates stored in the system ready to use, sent and shared. These templates have an aspect of relevancy in a way that the themes correlate to specific industries where marketers and customers can create emails affiliated with its intended goal and target market. The templates are beautifully designed and well-crafted that makes it so captivating and visually stimulating.  Moreover, these templates have undergone quality checking for their marketing results by Freshmail and customers have the choice to customize it. There is never a dull email or newsletter with Freshmail’s contemporaneous templates.

Intuitive Template Editor

Freshmail Designer is a drag-and-drop email editor exclusively for recreating the built-in templates according to the desire of the customer. With its many applications, it allows you to be creative and expands your imagination. Customers can manipulate the templates and add-in his or her version of the design. The result is professional looking. Define the personality of the templates by using a wide selection of styles, texts, and fonts and adding graphics and art in your email and newsletter. With Freshmail Designer, there is always room for the individual creative freedom and starting marketers will find it very helpful.

Clever Autoresponders and Tracking codes

FreshMail is a smart marketing tool that triggers subsequent emails automatically when a subscriber has to accomplish an action like joining your newsletter, purchasing a product or other custom scenarios that you define. The auto-responders facilitate communication spontaneously to customers and subscribers according to their undertaking as determined in the system. No need to monitor and sent follow-up emails manually. Freshmail Auto-responders will do that for you.  A tracking code may be inserted into your page and assesses the click behavior of your customers and follow them after they logged- in into the system.

Inbox Inspector, Spam Test, and AB Testing

Before the emails and newsletters are sent, Freshmail checks the viability of the messages or articles. The Inbox Inspector and Spam Test teach the sender the correct words and subject line to use to avoid the spam folder. It will be a total waste if your hard-crafter email template will just be treated as a spam thereby losing an opportunity to attract customers. The Inbox Inspector lets you see how the email will perform in different email clients before clicking the sent button while AB testing suggests a better subject line to generate a higher open rate and sales rate.


Targeting subscribers is another intuitive idea by Freshmail. It segregates your subscribers and identifies which group they belong to and thereafter sends out personalized emails and newsletters ideally for the members.

Real-Time Email Tracking

Freshmail tracks your email campaign in real-time and the reporting system is detailed and easy to read. The campaign reports are easy to understand and monitor your progress. Analyze things like reads, clicks, and log-outs. Monitoring is easy with performance statistics shown in your dashboard to let you know every aspect of your campaign. You can easily compare the results of your campaign. Information relayed into the system is valuable inputs that allow you to improve and design more effective emails and newsletters in your succeeding campaigns.

Additional Features


Send Time Optimization and Advanced Scheduling

Freshmail gives you the signal when to send emails that are optimized to be read.  You may also create and save campaigns ahead of time and Freshmail will send it when it is time.

Code Inspector

This is applicable when you are using an HTML based template instead of the one already saved in the system. FreshMail’s Code Inspector will detect what must be done in the HTML code. The Code Inspector ensures that you are not making the following mistakes in making new emails;

  1. using Flash or JavaScript,
  2. have an unsubscribe button,
  3. used ALTs under your images,
  4. inappropriate use of CSS properties,
  5. added text without MS Word formatting.

Import Your Contact Anytime and Anywhere

FreshMail allows you to organize and update your contact database effortlessly. Import and export excel and comma-separated values files or upload mailing list from Google, Basecamp, or other online services. Similar entries are automatically deleted.

Subscriber Insights

Subscribers are managed based on their comprehensive activities such as their clicks, read messages, email server used, customer address, and more. Collect data from different sources about your subscribers in the custom field and utilize it to your advantage during campaigns.

Fresh Live Workshops, Online Workshops, and Online Educational Material

Freshmail is very considerate to the need of its subscribers in such a way that it provides free online tutorials on the essentials of email marketing and best practices to create a responsive email campaigns. Our workshop and training materials are prepared by Freshmail experts to enhance the skills and knowledge of its wide customers and to maximize the benefits of the software. Subscribers may watch videos, read stories and learn from manuals in email marketing.

Ease Of Use

Freshmail pricing

Freshmail features are all easy to use with its customer-friendly interface, Freshmail designer, quick forms and personalize content. You will never fo wrong in making your email campaign a winning experience. FreshMail has a customer-friendly interface. The feature is further strengthened by the tutorial videos, and training materials made available anytime on their website and in the dashboard where a blog stream of helpful information can be used to get started at Freshmail.

Freshmail Designer is a drag and drop design tool that allows you to create your templates for your target market as you see fit. It is very convenient and very intuitive. It also provides you with high-quality emails and messages that fit right into the pocket. It lets you amend any HTML files into a beautiful template. Freshmail has simple and quick sign-up forms where would-be-subscribers can click on the pre-existing form and the system will automatically add new subscribers to your database.

Another feature that Freshmail should be proud of is the full personalization and dynamic content of the emails and newsletter. It collects subscriber’s information which will be used to send personalized messages and newsletters and thereafter improve subscribers’ engagement. You will send messages to them at the right time under the right conditions. Your emails and newsletters can have an endless number of different versions that automatically change depending on your targeting settings.


Freshmail autoresponder automatically sends an email to relevant categories of clicks and views from the customers. Customer behavior is tracked on the site, and it gets useful information about the preferences and actions of your recipients. and with every open and view, the autoresponder works wonderfully to deliver similar and related subject matter to supplement their read to increase open rate and thereafter, lead and sales.

Its automated email marketing features are very simple and well-designed to send effective campaigns suited to the needs of your subscribers. It is full of potential and it will increase the effectiveness of your campaign and achieve your goals.

It has powerful analytics tools that are easy to learn and understand. It automatically delivers campaign reports within a few days from the campaign. You can place the address to which the reports are sent and personalize them. You get access to functions including subscribers, campaign tests, campaign delivery metrics, reports, transactions, and many more features.

With Freshmail’s AB testing, it will aim for better results by testing two different campaign versions, and automatically send the one with a higher open and conversion rate. It tests your subject line, and content to find out what works.

Integration And Add-Ons

Freshmail integration system has a growing number of application and third-party tools which is considered compatible and workable with its platform. Freshmail provides the following features for integration.

FreshMail’s API activities and external requests require authentication via a dedicated key or customer name and password. It fully supports HTTPS at all stages to guarantee encryption.  It allows you to integrate your CMS/CRM system, e-commerce platform, Saas, or other software. It is also capable to support huge selection of plug-ins to make it easier for you to connect to your existing email marketing campaigns systems. Google Analytics integration and SMS capabilities are really easy to set up, even if you aren’t a developer. With Google Analytics integration, FreshMail lets you see a broader report of your webpage traffic, conversions, and ROI from the email campaign


Mailchimp is an all-in-one marketing platform that helps you manage and talk to your clients, customers, and other interested parties. Its approach to marketing focuses on healthy contact management practices, beautifully designed campaigns, and powerful data analysis.

Sendinblue is an all-in-one platform to help you grow your business by building stronger customer relationships. Sendinblue offers competitive pricing, active customer support, and an all-in-one solution for Email, SMS, Marketing Automation, Facebook Ads, Retargeting, Chat, CRM, and more. Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account.

MailerLite is an email marketing service provider with a focus on simplicity, excellent customer support, and beautiful designs. MailerLite’s customer-friendly software allows you to quickly create and share your beautiful email campaigns, track their results, manage subscribers and unsubscribers, design custom popups and landing pages, set-up advanced automation sequences and so much more without any technical knowledge. 24/7 support, with real people.

Frequently Asked Questions about FreshMail

  1. What is Freshmail?

FreshMail is an innovative email marketing system that makes it easy to create, send and track online campaigns. Its intuitive customer interface lets you style and personalize pre-existing newsletters that are attention-grabber and result-oriented. It also provides powerful tools to automate your work and collect perspective into the behavior of your customers.

  1. How can I contact Freshmail?

There are a variety of ways to communicate with Freshmail. One is through live chat support found on their website. They have a 24/7 support center. You may email and call them using their email address and phone numbers listed on their website. You may also contact them via Facebook, Twitter, Vimeo, Pinterest, and Linkedin.

  1. Does Freshmail offers a free full version of the program?

Unfortunately, Freshmail does not have a free full version available in the market. Customers may, however, avail of its 14-day free trial and have access to all its features before subscribing to the monthly plans. You are not even required to register your credit card information upon signing-up.

  1. Is the pricing option of Freshmail cheap?

Freshmail offers two plans based on either the number of subscribers or the number of emails sent. Unlimited emails are enjoyed by those who pay monthly and annual plans. Rate starts at $13 and can go as high as $439 depending on the number of subscribers. Freshmail can even accommodate a large number of the sender based on their custom-made plan. The pay-as-you-go plan is based on the emails sent. Subscribers will only be charged according to the number of emails sent monthly. Rate is $105 for 10,000 emails and goes up to $ 2,368 for 1,000,000 emails.

Customer Service

Freshmail stands proud of its commitment to customer service. People love our customer service. Its customer service is by far the envy of the competitors. It uses its impressive support infrastructure as a way to differentiate itself from its competitors, and the devotion to this tactic shows via the wide net of support options. Each customer service team member knows FreshMail inside and out. Our Quick Response team will help you resolve any issue, answer your question, or provide you guidance in no time. Here’s a list of ways to communicate with them.

  • 24/7 Support Center

Freshmail is dedicated to supporting its customers with help centers that will cater to their inquiries and problems both technical and non-technical quickly and responsively. Choose your media and Freshmail’s agent will be there to answer any time of the day.

  • Live Chat and Email Support

Freshmail has Live Chat Support on their website. It is available anytime once you have logged-in online. It is capable of answering your question in real-time. Initiate a live chat online and within minutes, you will get a relevant response.

  • Phone Call Support

Agents are available to answer your calls 24/7. They are highly trained to respond quickly to your inquiries on various subject matters from technical to non-technical issues.

  • Social media

You may easily communicate with Freshmail via Facebook, Instagram, Pinterest, Linkedin, and Twitter. This platform is accessible anytime, anywhere at the convenience of the subscriber.

  • Fresh live workshops Free online workshops Online educational material

You may find informative tutorial videos about the software, email marketing, improving email skills among others. If you need advice and answer just type it in the search dialog box. This is found on its website or email at help@autom Freshmail installed guides, blog posts, e-books to interact with their subscribers.

Pros And Cons


FreshMail Pros

What are the advantages of Freshmail? What gives them the edge from their competitors? Below is the list that makes Freshmail better than the rest.

  • Free Trial Version: The 14-day free trial is very helpful to newbie subscribers and prospective clients with this pilot application, subscribers can enjoy the software and you get to see of the capabilities of Freshmail before committing to its unlimited or pay-as-you-go plans. Simply sign-in and choose the trial version for free to experience Freshmail at its best.
  • Artist-designed Templates: Sending emails and newsletters are looking fine and dandy with Freshmail’s stunning, quality and highly personalized templates. Freshmail Designer helps you create eye-catching emails and newsletters without being an expert or professional in the field. Provides ready-made templates and if you need to edit it, Freshmail Designer helps you design personalize templates.
  • Google Analytics Integration: Freshmails has partnered with Google for the Google Analytics application for better use of automation. Google Analytics is a big plus to the system to track email campaign performance to provide relevant information to enable better campaign activity in the future.
  • Autoresponders: Freshmail Easy to control autoresponders where the customer can set whatever criteria and condition and the response is accurate and quick and the reader gets an email relevant to his or her search. You will be amazed at what it can do. It has great versatility and very easy to set-up. It is brilliant as it helps organize your correspondence with your customers.
  • 24/7 customer support: Freshmail has great customer support. It has a good phone and email support system with service agents available to answer your calls and inquiries. Agents and responders are knowledgeable of their craft and have high work ethics. Customers are given the answers to their inquiries right then and there. There is no problem left unsolved. Agents not only solve your problem but give valuable advice and tips to ensure the smooth operation of the program.
  • Free webinars and Online instructional Materials: Freshmail provides a guide and other materials in making a successful campaign. Beginners are welcome to learn and apply their knowledge in using Freshmail.

FreshMail Cons

Freshmail’s operating system is not always perfect.  From time to time, customers may encounter some technical glitches or difficulties which however may be resolved by our customer service.

  • No Free Version: Freshmail does not offer a free version of the applicator hence, the subscriber must pay for the monthly plan. However, a limited free version is offered for 14 days only.
  • Difficulty in Integration: Difficulty in the integration of some plug-ins in their system. Difficulty in plug-ins with google analytics.Difficulties in importing and synchronization of other systems or date. Marketing automation is not oo advanced. Difficulty in integration Plug-ins and integration are quite difficult to install. Intricate set up for Google Analytics
  • Recognize as Spam: It goes to the spam folder. Emails go to spam and servers do not run smoothly. Messages are filtered to a spam folder.
  • No Autosave: It has no autosave where you can lose your work when unexpected shutdown or glitches happens. It doesn’t autosave. If your internet connection is unstable you will lose your work. Or changes made Logging in problem when they run updates
  • Expensive Plans : Expensive with little included in the package. Expensive compared to other tools in the market. While Automizy has some areas to improve, there are also many great features that one can be proud of while using Automizy. Nonetheless, consumers must be aware of one’s need or requirements before purchasing new software by taking into consideration the pros and cons of the product.

Final Verdict

The criteria for an effective email marketing campaigns are as follows: there must be a positive action or response from the customer, there must be an engagement or interaction with the business, and there must be increase conversion and sales.

Freshmail gives out that result. Freshmail’s automation tracks the customer’s behavior while using the program with comprehensive monitoring and report with their activities like clicks, reads, opens and the like. With Freshmail’s autoresponder, it automatically sends emails and messages related to their activities. Customers are presented with more options to follow up on their activities. Every engagement by them is a probability for sales to Freshmail.

Freshmail gives you just the after-sales service that is fast and on-point. Freshmail provides its customers access to all its features like A/B testing, Freshmail Designer, mobile-friendly and best-designed templates, automated responder and Google Analytics.

Its pricing is reasonable with gives you transactional emails free up to 500 subscribers and 2,000 emails. Thereafter, you will only pay $14 per month for up to 1,000 subscribers with unlimited sending. The pricing model is easy to understand, and the support system does a great job equipping the business with the right tools and training to succeed. I highly recommend Freshmail because you get more with your money’s worth. They offer free webinars and video tutorials which is a must for beginner marketers and new customers.

Freshmail Review
Freshmail Review
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